The 5th Congress of Exercise and Sport Sciences - The Academic College at Wingate

Satisfaction Survey for Consumers of Shin-Kuang Primary School’s Swimming Pool in Kaohsiung City

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Associate Professor, NeiPu, PingTung, Taiwan

This study is to understand whether there are correlations between the basic information variables and satisfaction of, Kaohsiung City, and the understanding of whether there are significant differences in the satisfaction of different basic data characteristics. Research methods using questionnaire survey. After the questionnaire data collection, delete the invalid questionnaire, the effective questionnaire to give the number to SPSS 22.0 software package for analysis and finishing. This paper analyzes the background motive, the number of times of distribution, the percentage, the average and the standard deviation of the swimming club customers, and then analyzes the swimming club and the satisfaction degree with the t test and the single factor variance. In the basic information section, the proportion of men accounted for 58%; age average 34.74 ± 15.13 years; occupation students up to 23%, followed by services industry, accounting for 22%. The number of consumption, 2 to 4 times the most, accounting for 34%, followed by the first consumption, accounting for 27%; the reasons for consumption, the number of consumers, the number of consumers, the number of consumers, , Accounting for 51%, accompanied by family members, friends come first, accounting for 29%; fees accounted for the proportion of reasonable majority; consumer companions, the largest single, accounting for 39%, friends, followed by 38% The (P <.05). From the results of further analysis, it was found that the satisfaction degree of the consumption rate was more than that of the past, and the results showed that the number of different consumption times was different affect consumer satisfaction.

MING-HSIEN  WU
MING-HSIEN WU








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