Microsoft Internal Digital Transformation

Digital or digitization is referred to as the 4th Industrial Revolution. With every phase of industrial growth, we have seen a massive disruption.

For example, steam revolutionized transportation; electricity revolutionized work. We’ve lived through the 3rd revolution – IT & internet.

In the midst of the 4th industrial revolution, let’s contrast the old world and the new world:

• We are moving from an old word that was information scarce to a new world that is information abundant.
• Similarly, static hierarchies are giving way to dynamic networks.
• Siloed productivity is evolving to collective value creation.
• Customers are becoming fans or brand ambassadors.
• Instead of focusing on planning ahead, the idea of experimenting, learning and responding rapidly is taking shape.
• We are moving from transactional systems and systems of record to systems of intelligence.